TERMS AND CONDITIONS OF USE

Website: https://nananahotel.com/

1. Identification of the Holder

This website is owned by NANANA Hotel de Mar, a brand operated by The Human Collection Hotels.

Contact details:

Hotel: NANANA Hotel de Mar
Operator: The Human Collection Hotels
Address: Fraccionamiento Residencial Real, Palma Sola, 71984, Puerto Escondido, Oaxaca, Mexico
Phone: +52 55 2954 0320
Email: contacto@thehumancollection.com


2. Object

These Terms and Conditions govern access, browsing and use of the website nananahotel.com, as well as the responsibilities arising from the use of its content, including texts, images, information, reservations and other elements included therein.

Access to and use of the site implies express, full and unreserved acceptance of all the provisions included in these Terms and Conditions.

If the user does not agree with them, they should refrain from using the site.


3. Access to the Site

Access to the website is free. However, some services, such as the booking system or contact forms, may require the provision of personal data. In these cases, the processing of data will be governed by the corresponding Privacy Policy.

The user agrees to make appropriate use of the content, refraining from using it for:

  • To carry out illegal activities or activities contrary to good faith and public order.

  • Disseminating content or propaganda of a racist, xenophobic, pornographic nature or that violates human rights.

  • Causing damage to the physical or logical systems of the site or third parties.

  • Attempting to gain unauthorized access to accounts, databases, or servers linked to the website.


4. Reservations and Payments

Reservations made through the site will only be considered confirmed once the user receives the confirmation email.

Specific conditions (prices, cancellations, refund policies, check-in and check-out times, etc.) may vary depending on the rate, season or availability and will be clearly indicated during the booking process.

NANANA Hotel de Mar and The Human Collection Hotels are not responsible for errors or temporary interruptions in the system that prevent the correct management of reservations.


5. Intellectual Property

All website content (texts, images, logos, designs, software, structure, trademarks and other elements) are the exclusive property of NANANA Hotel de Mar, The Human Collection Hotels or third parties who have authorized their use.

Its reproduction, distribution or transformation is prohibited without the prior, express and written consent of the owner.


6. External Links

The site may include links to third-party websites. NANANA Hotel de Mar and The Human Collection Hotels are not responsible for the content, accuracy, or security of such sites, which are subject to their own policies and terms.


7. Limitation of Liability

NANANA Hotel de Mar does not guarantee the continuous availability of the website or the absence of technical errors, interruptions or viruses.

Under no circumstances will it be liable for damages or losses arising from the use or inability to use the site or the services offered.


8. Modifications

NANANA Hotel de Mar reserves the right to modify, at any time and without prior notice, the content, design, configuration or access conditions of the website.


9. Applicable Law and Jurisdiction

This Legal Notice and the terms of use are governed by the laws in force in the United Mexican States.

Any dispute arising from the use of the website will be submitted to the competent courts of Mexico City.


© 2026 NANANA Hotel de Mar — All rights reserved.
Operated by The Human Collection Hotels.